I really wish there was a “Facepalm” mood for this comic. I cannot believe some people. Let’s see…. Choose your own adventure…..which of these possible endings do you think is the best one? Excuses? Guess what…. I don’t care! As a customer I went to your place of business to buy something, so sell it to me quick, chop chop. And OMG….. ban me? And threaten me with criminal trespass if I ever set foot in the parking lot of your establishment? Like I would want to! In case you hadn’t noticed, you have competitors who will be happy to soak up the business I WAS giving you. So exactly who are you hurting here? You’ve lost my business and any business I might have otherwise referred. And not only that, you put it in writing! Everyone who has seen the letter has laughed their ass off! Consider it a favor that I haven’t posted it on the internet including your name and address. Plus you will also lose other business that (like me) doesn’t have the patience to wait around for abysmal service. A lot of businesses pay BIG BUCKS to have outside consultants identify the problems in their biz flow. Just because you can’t accept a little helpful critique from a customer…. errrrr….. I mean ex customer.